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Privacy Policy

IRIS LUXURY SHOES Privacy Policy

This privacy policy describes personal data collected or generated (processed) when you use the IRIS LUXURY SHOES websites (hereinafter the "Websites"). It also describes how to use, share and protect your personal data, the choices you have regarding your personal data, and how you can contact us.

Take some time to check in detail this Declaration drawn up in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (hereinafter referred to as 'GDPR'), which constitutes a directly binding legislative act as well as in accordance with applicable Greek legislation.

IRIS LUXUXRY SHOES operates as a modern company active in the footwear trade in Greece, making its products available in both the Greek and international markets through the online store in www.irisluxuryshoes.com. IRIS LUXURY SHOES, with VAT number 155324719, is based in Thessaloniki, at the 5th km National Road of Thessaloniki Lagada, TK 56429 Nea Efkarpia, number GEMI 143171804000, tel. +302310830000, e-mail: [email protected]

WHAT Personal Data We Collect and WHEN

We collect and process the personal data you provide to us under the following legal bases:

  • Legal consideration as required for the performance of the services provided
  • Legal Obligation to comply with applicable laws and regulations
  • Your consent, which you can revoke in the context of your rights

We do not process personal data without your consent or without being our customers or without having given us your data.

IRIS LUXURY SHOES requests that you submit certain personal data to provide you with the products or services you request, such as making purchases, communicating with the service, creating an account, participating in events, interacting with and using our websites.

This personal data includes the following:

  • Contact details, including name, email, No. telephone, postal and billing address
  • Login and account information, including username, password, and unique user ID
  • Personal information, including gender, city and shopping history
  • Payment or credit card details
  • Personal preferences, such as your wish list, as well as marketing and cookie preferences.

At this point it is noted that you are responsible for the accuracy of the data you provide to us.

When you interact with our Sites and Apps, certain data is automatically collected from your device or your web browser. This data includes the following:

  • Device ID numbers, call status, network access, storage information, and battery information
  • Cookies, IP addresses, referrer headers, web browser and version recognition data, as well as web beacons and tags

TOOLS to Set Up What Personal Data We Collect

When using our Websites, we also provide timely information and consent to certain practices. For example, we get your consent to use your location and send you notifications. In many cases, your web browser or mobile platform provides you with additional tools to control when your devices collect or share specific categories of personal data. For example, your mobile device or web browser may provide tools that allow you to manage cookie use or site sharing. We encourage you to familiarize yourself and use the tools available on your devices.

WHY and HOW we use your personal data

We use your personal data for the following purposes:

To provide information about the Sites and Services you request

When you use the Sites, we use your personal data to provide you with the product or service you have requested. For example, if you make a purchase on www.irisluxuryshoes.com we will use the contact information you provide to contact you about the purchase. In many cases, to use certain information on the Sites, you may need to provide additional data or additional consent to use certain information in a certain way. For example, to share content on social media, you may need to provide login information with your social media accounts.

To share information about our products, services and events, as well as for other promotional purposes

When you give your consent, we will send you promotional communications and news about products, services and other promotions. You may opt-out of these communications at any time after you have given this consent.

If you are already a customer (for example, if you have placed an order with us), we may use the contact information you provide to send you marketing updates about similar products or services, where permitted by applicable law (unless you have already chosen not to receive such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us to personalize our communication with you about products and services that we believe may be of interest to you.

To operate, improve and maintain our business, products and services

We use your personal data for our business. For example, when you make a purchase, we use this information for accounting, auditing, and other internal functions. We use personal data about how you use our products and services to improve your user experience, to help you identify technical and service problems, and to manage the Sites.

To protect rights, assets or security, ours or third parties

We may also use your personal data about how you use our Websites and Apps to prevent or detect fraud, abuse, unlawful use and violation of our Terms of Use, as well as to comply with court orders, government requests or applicable law.

For the purposes of general research and analysis

We use data on how to use our Websites and Services to better understand consumer behavior and preferences. For example, we may use information about how visitors to the IRIS LUXURY SHOES website use and find products in order to better understand the best ways to organize and present product offers in the "showcases" of our online store.

Legal Basis

In order to process your personal data, we rely on certain legal bases, depending on how you operate on our Sites

  • When you purchase IRIS LUXURY SHOES products from our Websites, we need your personal data to fulfill our contract. For example, we need payment and contact information to deliver your order.
  • We also rely on other legal bases, such as our reasonable rights as a business, compliance with a legal obligation or the protection of our vital interests

DISCLOSURE of your Personal Data

We do not disclose or share your personal data to third parties except in the context of what is set out in this Privacy Statement and in the context of the requirements of the law.

PROTECTION and MANAGEMENT of your personal data

We take all necessary measures to protect and ensure information security. More specifically, we have developed and implemented optimal technical and organisational information security and protection mechanisms to protect their integrity, availability and confidentiality.

Consequences of not providing your data

You are not obliged to provide your personal information, however, as this information is required to provide you with our services/deliver your products/ensure your legitimate interests, we will not be able to offer any or all of our services without your consent.

How long do we keep your personal data

IRIS LUXURY SHOES keeps your personal information only for as long as it is necessary. We have implemented strict review and retention policies to meet these obligations. According to Greek tax law, we must keep your basic personal information (name, address, contact details) for at least 10 years, and then destroy it.

If you have consented to use your personal data for the purpose of sending you direct marketing messages, we will retain that data until you notify us otherwise and/or withdraw your consent.

If you have any further questions about this policy or how we handle your personal information, please contact us by writing to [email protected]